Sharing

Collaboration & Communication Smartsheet Smartsheet Application Conversations Mobile App Dashboards Forms Sharing Mobile/API Web Application
 
Feb-22, 4:33pm
[in progress] We are currently investigating some reports of items becoming inaccessible following a workspace ownership transfer. Please avoid executing workspace ownership transfers until we implement a fix. We will provide an update in 60 minutes.
February 08, 2:16pm
Collaboration & Communication Smartsheet Smartsheet Application Conversations Mobile App Dashboards Forms Sharing Mobile/API Web Application
 
Feb-8, 2:16pm
[in progress] We are currently investigating reports of some Dashboard widgets display issues. We will share an update within 60 minutes.
 
Feb-8, 2:22pm
We have identified the issue and a fix is being implemented.
 
Feb-8, 2:27pm
We have implemented a fix and monitoring to ensure stability to the Dashboards service.
February 08, 9:07am
Collaboration & Communication Smartsheet Authentication and Sign In Smartsheet Application Conversations Sign in via Apple ID Mobile App Sign in via Microsoft Azure AD Dashboards Smartsheet Login Forms Sign in via Google Sharing Mobile/API Web Application
 
Feb-8, 9:07am
[in progress] We are currently investigating some customer reports of Smartsheet app connectivity. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
 
Feb-8, 9:27am
We are continuing to investigate this issue. We will continue providing updates every 30 minutes and will send another notification to subscribers.
Collaboration & Communication Smartsheet Smartsheet Application Conversations Mobile App Dashboards Forms Sharing Mobile/API Web Application
 
Feb-7, 1:57pm
[in progress] We are currently investigating some customer reports of Smartsheet connectivity. We will provide an update in 60 minutes.
 
Feb-7, 2:55pm
We are continuing to investigate this issue. We will post another update within 60 minutes.
 
Feb-7, 3:30pm
A fix has been implemented and we are monitoring to ensure stability of the service.
February 01, 2:52am
Collaboration & Communication Smartsheet Authentication and Sign In Smartsheet Application Documents Conversations Document Builder Sign in via Apple ID Mobile App Proofing Panel and Requests Sign in via Microsoft Azure AD Dashboards Uploading and Downloading Attachments Smartsheet Login Forms Sign in via Google Sharing Mobile/API Web Application
 
Feb-1, 2:52am
[in progress] We are investigating issues logging into Smartsheet and will provide an update within the next 30 minutes.
 
Feb-1, 3:25am
A fix has been implemented and we are monitoring the results.
Collaboration & Communication Smartsheet Authentication and Sign In Smartsheet Application Documents System Generated Emails Conversations Document Builder Sign in via Apple ID Mobile App Proofing Panel and Requests Sign in via Microsoft Azure AD Dashboards Uploading and Downloading Attachments Smartsheet Login Forms Sign in via Google Sharing Mobile/API Web Application
 
Aug-30, 5:09pm
[closed] We are actively investigating the service to ensure latency in the Smartsheet App has recovered.
 
Aug-30, 5:15pm
A fix has been implemented and we are monitoring the results.
 
Aug-30, 5:15pm
We are continuing to monitor for any further issues.
 
Aug-30, 5:40pm
We have identified the issue that was causing Intermittent latency in Smartsheet. We are continuing to monitor the situation.
 
Aug-30, 7:32pm
This incident has been resolved.
Collaboration & Communication Smartsheet Smartsheet Application Conversations Mobile App Dashboards Forms Sharing Mobile/API Web Application
 
Jul-20, 7:06am
[closed] Our data processing infrastructure is running behind which may cause delays in data being added to sheets. No data has been lost and the system should be caught up shortly.
 
Jul-20, 7:25am
A fix has been implemented and we are monitoring to ensure all affected features return to full operation.
 
Jul-20, 8:11am
This incident has been resolved.
Collaboration & Communication Smartsheet Authentication and Sign In Smartsheet Application Documents System Generated Emails Conversations Document Builder Sign in via Apple ID Mobile App Proofing Panel and Requests Sign in via Microsoft Azure AD Dashboards Uploading and Downloading Attachments Smartsheet Login Forms Sign in via Google Sharing Mobile/API Web Application
 
Jul-10, 10:15pm
[closed] We are investigating customer reports of branding changes on Smartsheet app. We will provide an update within 30 minutes.
 
Jul-10, 10:29pm
We have identified the root cause and are taking steps to resolve. We will provide an update within 30 minutes.
 
Jul-10, 10:59pm
We have identified the root cause and are taking steps to resolve. We will provide an update within 30 minutes.
 
Jul-10, 11:29pm
We have identified the root cause and are taking steps to resolve. We will provide an update within 30 minutes.
 
Jul-10, 11:42pm
A fix has been implemented and we are monitoring the service for stability.
Collaboration & Communication Smartsheet Smartsheet Application Conversations Mobile App Dashboards Forms Sharing Mobile/API Web Application
 
Jun-26, 2:10pm
[closed] We are investigating reports of some users being unable to save sheets. We will provide an update in 60 minutes.
 
Jun-26, 2:20pm
Engineering has implemented a fix for this issue and we are monitoring the results.
 
Jun-26, 4:20pm
This incident has been resolved.
Collaboration & Communication Smartsheet Smartsheet Application Conversations Mobile App Dashboards Forms Sharing Mobile/API Web Application
 
Jun-23, 3:33pm
[closed] We have identified an issue where users may have experienced slow load times. We are monitoring the service to ensure recovery.