![SmartSheet SmartSheet](https://status.statuscast.com/images/cloud_logos/smartsheet.png)
Board View Pop Up
Incident
July 24, 4:06pm
![SmartSheet SmartSheet](https://status.statuscast.com/images/cloud_logos/smartsheet.png)
Board View Pop Up
Status: closed
Start:
July 24, 1:54pm
End:
July 24, 4:06pm
Duration: 2 hours 11 minutes
Affected Components:
Collaboration & Communication
Smartsheet
Smartsheet Application
Conversations
Mobile App
Dashboards
Forms
Sharing
Mobile/API
Web Application
Investigating
July 24, 1:54pm
July 24, 1:54pm
Users couldn't exit out of a promotional dialog for the new Board View. We have made a change to address this issue. A browser refresh might be needed to resolve the issue. We will provide further updates within 30 minutes.
Monitoring
July 24, 2:03pm
July 24, 2:03pm
A fix has been implemented and we are monitoring the service for further stability.
Resolved
July 24, 4:06pm
July 24, 4:06pm
This incident has been resolved.