Issue loading and saving

Incident
August 01, 6:29pm

Issue loading and saving

Status: closed
Start: August 01, 4:12pm
End: August 01, 6:29pm
Duration: 2 hours 16 minutes
Affected Components:
Collaboration & Communication Smartsheet Smartsheet Application Conversations Mobile App Dashboards Forms Sharing Mobile/API Web Application
Investigating

August 01, 4:12pm

August 01, 4:12pm

Some customers my experience latency with loading and saving some sheets, reports, and dashboards. We are currently working to resolve the issue.

Monitoring

August 01, 4:27pm

August 01, 4:27pm

A fix has been implemented and we are monitoring the results.

Resolved

August 01, 6:29pm

August 01, 6:29pm

This incident has been resolved.