Authentication and Sign In
September 10, 7:24pm
Collaboration & Communication
Smartsheet
Authentication and Sign In
Smartsheet Application
Dashboards
Smartsheet Login
Forms
Web Application
Sep-10, 7:24pm
We are aware of the issue with the inability to access Smartsheet. We are currently investigating and will continue to provide updates every 30 minutes and will send another notification to subscribers with the next functional update.
Sep-10, 8:04pm
A fix has been implemented and we are monitoring the results.
Sep-10, 10:08pm
This incident has been resolved.
August 02, 11:38am
Collaboration & Communication
Smartsheet
Authentication and Sign In
Smartsheet Application
Documents
System Generated Emails
Conversations
Document Builder
Sign in via Apple ID
Mobile App
Proofing Panel and Requests
Sign in via Microsoft Azure AD
Dashboards
Uploading and Downloading Attachments
Smartsheet Login
Forms
Sign in via Google
Sharing
Mobile/API
Web Application
Aug-2, 11:38am
We are currently investigating reports of issues accessing components of Smartsheet. We will provide an update in 60 minutes.
Aug-2, 11:40am
We are continuing to investigate this issue.
Aug-2, 12:20pm
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Aug-2, 2:14pm
This incident has been resolved.
July 30, 5:13pm
Collaboration & Communication
Smartsheet
Authentication and Sign In
Smartsheet Application
Documents
System Generated Emails
Conversations
Document Builder
Sign in via Apple ID
Mobile App
Proofing Panel and Requests
Sign in via Microsoft Azure AD
Dashboards
Uploading and Downloading Attachments
Smartsheet Login
Forms
Sign in via Google
Sharing
Mobile/API
Web Application
Jul-30, 5:13pm
We received reports of customers unable to access Smartsheet. We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.
Jul-30, 5:15pm
We are continuing to work on a fix for this issue.
Jul-30, 5:27pm
We are currently investigating this issue.
Jul-30, 5:43pm
We are investigating the issue with our service provider and will provide an update in 30 min.
Jul-30, 6:13pm
We have identified the issue with our AWS service provider and will provide an update in 30 min.
Jul-30, 6:42pm
We are continuing to monitor the issue with our AWS service provider and will provide an update in 1 hour.
Jul-30, 7:28pm
A fix has been implemented and we are monitoring to ensure continued stability,
Jul-31, 7:28pm
auto-closed
July 17, 8:17am
Collaboration & Communication
Smartsheet
Authentication and Sign In
Smartsheet Application
Documents
System Generated Emails
Conversations
Document Builder
Sign in via Apple ID
Mobile App
Proofing Panel and Requests
Sign in via Microsoft Azure AD
Dashboards
Uploading and Downloading Attachments
Smartsheet Login
Forms
Sign in via Google
Sharing
Mobile/API
Web Application
Jul-17, 8:17am
We received reports of customers unable to access Smartsheet. We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.
Jul-17, 8:28am
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul-17, 10:45am
This incident has been resolved.
May 28, 11:26am
Collaboration & Communication
Smartsheet
Authentication and Sign In
Smartsheet Application
Conversations
Sign in via Apple ID
Mobile App
Sign in via Microsoft Azure AD
Dashboards
Smartsheet Login
Forms
Sign in via Google
Sharing
Mobile/API
Web Application
May-28, 11:26am
We are currently investigating Smartsheet intermittent connectivity. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
May-28, 11:43am
We are continuing to investigate this issue.
May-28, 11:48am
The issue is identified and a fix is being implemented.
May-28, 12:16pm
For users not logged in, logins may fail, but if already logged in, sheets, reports, dashboards etc. should all be accessible and editable. We are continuing to implement a full fix for this issue. We will post an update within 30 minutes.
May-28, 12:41pm
Message: For users not logged in, logins may fail, but if already logged in, sheets, reports, dashboards etc. should all be accessible and editable. We are continuing to implement a full fix for this issue. We will post an update within 30 minutes.
May-28, 1:05pm
We're seeing recovery and users should expect improved connectivity across our services. We will post an update within 30 minutes.
May-28, 1:18pm
We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May-28, 1:34pm
We're continuing to investigate Smartsheet app connectivity. During recovery while scaling traffic, we have experienced some issues during recovery and are investigating further. We will provide an update within 30 mins.
May-28, 1:37pm
We're continuing to investigate Smartsheet app connectivity. During recovery while scaling traffic, we have experienced some issues during recovery and are investigating further. We will provide an update within 30 mins.
May-28, 2:04pm
We're continuing to investigate Smartsheet app connectivity. During recovery while scaling traffic, we have experienced some issues during recovery and are investigating further. We will provide an update within 30 mins.
May-28, 2:10pm
Authentication and Sign in services have been restored. We're continuing to apply fixes on the rest of the recovery process. We will provide an update within 30 mins.
May-28, 2:29pm
We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May-28, 2:38pm
We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May-28, 2:55pm
We are continuously seeing recovery within our services as we ramp up. We will post an update within 30 mins.
May-28, 3:18pm
We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May-28, 3:48pm
We're continuing to investigate Smartsheet app connectivity. We will provide an update within 30 mins.
May-28, 4:18pm
We are progressively recovering our services. We will provide another update within 30 minutes.
May-28, 4:48pm
We are progressively recovering our services. We will provide another update within 60 minutes.
May-28, 5:48pm
We are progressively recovering our services. We will provide another update within 60 minutes.
May-28, 6:49pm
We are progressively recovering our services. We will provide another update within 60 minutes.
May-28, 7:37pm
Fixes have been implemented and we are monitoring for complete stability of our services
May-28, 9:37pm
This incident has been resolved.
Collaboration & Communication
Smartsheet
Authentication and Sign In
Sign in via Apple ID
Sign in via Microsoft Azure AD
Smartsheet Login
Sign in via Google
May-16, 9:36am
We are currently investigating some customer reports of errors logging in with SAML/SSO. We will provide an update in 60 minutes.
May-16, 10:29am
This incident has been resolved.
May 09, 5:11pm
Collaboration & Communication
Smartsheet
Authentication and Sign In
Sign in via Apple ID
Sign in via Microsoft Azure AD
Smartsheet Login
Sign in via Google
May-9, 5:11pm
We are currently investigating some customer reports of Authentication error: {0} using Login with Microsoft. We will provide an update in 60 minutes.
May-9, 5:36pm
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes.
May-9, 6:35pm
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes.
May-9, 7:05pm
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.
May-9, 7:35pm
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.
May-9, 8:05pm
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.
May-9, 8:35pm
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.
May-9, 9:12pm
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.
May-9, 9:35pm
We are continuing to investigate some customer reports of Authentication error: {0} using Login with Microsoft. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
May-9, 9:43pm
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
May-9, 11:48pm
This incident has been resolved.
April 09, 10:23am
Collaboration & Communication
Smartsheet
Authentication and Sign In
Smartsheet Application
Documents
System Generated Emails
Conversations
Document Builder
Sign in via Apple ID
Mobile App
Proofing Panel and Requests
Sign in via Microsoft Azure AD
Dashboards
Uploading and Downloading Attachments
Smartsheet Login
Forms
Sign in via Google
Sharing
Mobile/API
Web Application
Apr-9, 10:23am
We are aware of reports of Smartsheet being unavailable. A fix has been implemented and we are monitoring to ensure continued stability of this feature.
February 08, 9:07am
Collaboration & Communication
Smartsheet
Authentication and Sign In
Smartsheet Application
Conversations
Sign in via Apple ID
Mobile App
Sign in via Microsoft Azure AD
Dashboards
Smartsheet Login
Forms
Sign in via Google
Sharing
Mobile/API
Web Application
Feb-8, 9:07am
We are currently investigating some customer reports of Smartsheet app connectivity. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Feb-8, 9:27am
[in progress]
We are continuing to investigate this issue. We will continue providing updates every 30 minutes and will send another notification to subscribers.
February 01, 2:52am
Collaboration & Communication
Smartsheet
Authentication and Sign In
Smartsheet Application
Documents
Conversations
Document Builder
Sign in via Apple ID
Mobile App
Proofing Panel and Requests
Sign in via Microsoft Azure AD
Dashboards
Uploading and Downloading Attachments
Smartsheet Login
Forms
Sign in via Google
Sharing
Mobile/API
Web Application
Feb-1, 2:52am
We are investigating issues logging into Smartsheet and will provide an update within the next 30 minutes.
Feb-1, 3:25am
[in progress]
A fix has been implemented and we are monitoring the results.