Jamf (Apple Management)

JCDS Outage
December 06, 3:27pm
Networking & Systems Jamf (Apple Management)
 
Dec-6, 3:27pm
[closed] We are currently investigating this issue.
 
Dec-6, 3:57pm
This incident has been resolved.

JCDS Outage
December 06, 11:05am
Networking & Systems Jamf (Apple Management)
 
Dec-6, 11:05am
[closed] We are currently investigating this issue.
 
Dec-6, 11:54am
We are continuing to investigate this issue.
 
Dec-6, 12:02pm
This incident has been resolved.

Jamf Pro Major Outage
September 05, 12:49pm
Networking & Systems Jamf (Apple Management)
 
Sep-5, 12:49pm
[closed] An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
 
Sep-5, 1:13pm
An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
 
Sep-5, 1:59pm
We continue working on the issue, and most instances have been resolved. We will provide an update in 30 minutes.
 
Sep-5, 2:35pm
We are continuing to implement the fix. We will provide an update in 45 minutes.
 
Sep-5, 3:22pm
We are continuing to work through the issue. We are making progress we greatly apologize for any inconvenience this might have caused.
 
Sep-5, 3:30pm
We are continuing to work on a fix for this issue.
 
Sep-5, 3:36pm
- Premium instances were unaffected during this outage, and were incorrectly identified as a part of this outage. Apologize for the confusion. - EUW2(London) back online - Remaining instances are coming online slowly with partial customer outages(<500) impacted currently spread over 5 regions, USE1, EUC1, USW2, APNE1, APSE2
 
Sep-5, 3:37pm
A fix has been implemented and we are monitoring the results.
 
Sep-5, 4:43pm
A one-time investigative query was run today against all database servers, the query was vetted for impact although some larger datasets weren't accounted for. This resulted in a large number of instances experiencing a service outage. We are truly sorry for the disruption this has caused.

JCDS Partial Outage
August 06, 1:06am
Networking & Systems Jamf (Apple Management)
 
Aug-6, 1:06am
[closed] We are currently investigating this issue.
 
Aug-6, 3:02am
We are continuing to investigate this issue.
 
Aug-6, 3:03am
The issue has been identified and a fix is being implemented.
 
Aug-6, 3:03am
A fix has been implemented and we are monitoring the results.

JCDS Partial Outage
July 28, 1:02am
Networking & Systems Jamf (Apple Management)
 
Jul-28, 1:02am
[closed] We are currently investigating this issue.
 
Jul-28, 1:21am
The issue has been identified and a fix is being implemented.
 
Jul-28, 1:26am
A fix has been implemented and we are monitoring the results.
 
Jul-28, 1:28am
This incident has been resolved.

Jamf Pro Premium Partial Outage
July 13, 12:44am
Networking & Systems Jamf (Apple Management)
 
Jul-13, 12:44am
[closed] We have identified an issue affecting the availability of some Jamf Pro Premium instances. We are actively investigating the root cause and will provide an update as soon as possible.
 
Jul-13, 11:21am
The issue has been identified and a fix is being implemented.
 
Jul-13, 12:46pm
A fix has been implemented and we are monitoring the results.
 
Jul-13, 2:20pm
This incident has been resolved.

JCDS Partial Outage
June 04, 11:14pm
Networking & Systems Jamf (Apple Management)
 
Jun-4, 11:14pm
[closed] An issue has been identified with the Jamf Cloud Distribution Service (JCDS) that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
 
Jun-5, 12:08am
We are continuing to investigate this issue.
 
Jun-5, 8:11am
This incident has been resolved.

Jamf Pro Partial Outage
January 27, 5:49am
Networking & Systems Jamf (Apple Management)
 
Jan-27, 5:49am
[closed] We are currently investigating this issue.
 
Jan-27, 6:48am
A fix has been implemented and we are monitoring the results.
 
Jan-27, 6:53am
This incident has been resolved.

Jamf Pro Partial Outage
January 26, 4:18am
Networking & Systems Jamf (Apple Management)
 
Jan-26, 4:18am
[closed] We are currently investigating this issue.
 
Jan-26, 4:47am
A fix has been implemented and we are monitoring the results.
 
Jan-26, 5:02am
This incident has been resolved.

Jamf Pro Partial Outage
January 25, 2:28am
Networking & Systems Jamf (Apple Management)
 
Jan-25, 2:28am
[closed] We are currently investigating this issue.
 
Jan-25, 3:07am
A fix has been implemented and we are monitoring the results.
 
Jan-25, 3:17am
This incident has been resolved.