We are currently investigating some customer reports of issues loading dashboards and dashboard widgets. We will provide an update in 60 minutes.

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

This incident has been resolved.

We are currently investigating reports of intermittent Smartsheet app connectivity. We will provide an update within 30 minutes.

We are currently investigating reports of intermittent Smartsheet app connectivity. We will provide an update within 30 minutes.

[in progress] A fix has been implemented and we are monitoring to ensure stability of the service.

We are currently investigating some customer reports of issues accessing and opening attachments. We will provide an update in 60 minutes.

The issue has been identified and a fix is being implemented.

[in progress] A fix has been implemented and we are monitoring the results.

Wireless Controllers status: Down

Last uptime: 3/21/2024 9:38:38 AM

We are actively investigating and will provide updates when they become available. 

Wireless Controllers status: Down ended (now: Up)

Normal functionality has resumed. We apologize for any inconvenience this caused.

For questions, comments, or concerns, please email: technologysupport@swtc.edu

An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes. Currently this seems to be related to communication with APNS.

Details: We’re currently addressing an issue marked by a 503 error, affecting access to our platform. Technical challenges are impacting our ability to process requests. Current Actions: Our engineering team is actively working on identifying and resolving the issue. We’re analyzing system logs and performance to quickly restore service. Impact:.Users may experience an inability to login and may see failures around self-service connections and enrollments. Status: Ongoing. We’re dedicated to minimizing disruption and restoring full functionality. We appreciate your patience and are committed to resolving this as swiftly as possible

Service Update We are continuing to work diligently to resolve the service interruptions currently impacting our customers. Our team is fully engaged and focused on rectifying the issue as swiftly as possible. Ongoing Actions: Our investigation is still in progress, with all efforts aimed at identifying and implementing a solution promptly. We have mobilized additional resources to ensure a rapid resolution. Staying Informed: We are committed to providing you with the latest updates as our work progresses. Another update will be provided in about 2 hours. Thank you for your continued patience and understanding.

Issue Status: Ongoing Update: It’s been over two hours since we first reported the service interruption caused by a 503 error. Our engineering team is fully committed to resolving the underlying issues. Current Efforts: Analysis of system logs and performance metrics is ongoing, with our team working tirelessly to find and implement a fix. Progress is being made, though the issue remains unresolved. Impact Reminder: Users may still experience difficulties accessing our services. We are aware of the inconvenience this causes and are focused on restoring normal operations as quickly as possible. Next Steps: We are continuing to pursue all avenues to speed up the recovery process and will provide updates as soon as new information becomes available. Thank you for your continued patience and understanding. Our team is dedicated to resolving this issue as swiftly as possible.

We wanted to provide an update on the ongoing service interruption that began earlier today. Despite our best efforts, the issue persists, and our engineering team remains fully engaged in resolving it. Here's a brief overview of the current situation: Issue Status: The service interruption caused by a 503 error is ongoing. Current Efforts: Our team is actively analysing system logs and performance metrics to identify and address the root cause of the problem. Progress is being made, but the issue remains unresolved at this time. Impact Reminder: Users may continue to experience difficulties accessing our services. We understand the frustration this may cause and are committed to restoring normal operations as quickly as possible. Next Steps: We are exploring all possible solutions and avenues to expedite the recovery process. Rest assured, we will keep you updated with any new developments. Thank you for your continued patience and understanding during this challenging time. We are fully dedicated to resolving this issue and minimising any further disruptions.

We wanted to provide an update on the ongoing service interruption that began earlier today. Despite our best efforts, the issue persists, and our engineering team remains fully engaged in resolving it. Here's a brief overview of the current situation: Issue Status: There is a small amount of services have an interruption which was caused by a 503 error. Current Efforts: Our team is actively analysing system logs and performance metrics to identify and address the root cause of the problem. Progress is being made, but the issue remains unresolved at this time. Impact Reminder: Users may continue to experience difficulties accessing our services. We understand the frustration this may cause and are committed to restoring normal operations as quickly as possible. Next Steps: We are exploring all possible solutions and avenues to expedite the recovery process. Rest assured, we will keep you updated with any new developments. Thank you for your continued patience and understanding during this challenging time. We are fully dedicated to resolving this issue and minimising any further disruptions.

We wanted to provide an update on the ongoing service interruption that began earlier today. Despite our best efforts, the issue persists, and our engineering team remains fully engaged in resolving it. Here's a brief overview of the current situation: Issue Status: There is a small amount of services have an interruption which was caused by a 503 error. Current Efforts: Our team is actively analysing system logs and performance metrics to identify and address the root cause of the problem. Progress is being made, but the issue remains unresolved at this time. Impact Reminder: Users may continue to experience difficulties accessing our services. We understand the frustration this may cause and are committed to restoring normal operations as quickly as possible. Next Steps: We are exploring all possible solutions and avenues to expedite the recovery process. Rest assured, we will keep you updated with any new developments. Thank you for your continued patience and understanding during this challenging time. We are fully dedicated to resolving this issue and minimising any further disruptions.

We wanted to provide an update on the ongoing service interruption that began earlier today. Despite our best efforts, the issue persists, and our engineering team remains fully engaged in resolving it. Here's a brief overview of the current situation: Issue Status: There is a small amount of services have an interruption which was caused by a 503 error. Current Efforts: Our team is actively analysing system logs and performance metrics to identify and address the root cause of the problem. Progress is being made, but the issue remains unresolved at this time. Impact Reminder: Users may continue to experience difficulties accessing our services. We understand the frustration this may cause and are committed to restoring normal operations as quickly as possible. Next Steps: We are exploring all possible solutions and avenues to expedite the recovery process. Rest assured, we will keep you updated with any new developments. Thank you for your continued patience and understanding during this challenging time. We are fully dedicated to resolving this issue and minimising any further disruptions.

We are continuing to address a performance issue affecting some of our services. Our technical teams are actively working on measures to ensure system stability and are closely monitoring the situation. We are dedicated to minimizing any impact on our customers and are making progress toward a resolution. Further updates will be shared as they become available. We appreciate your continued patience and understanding.

We are continuing to investigate this issue.

We’ve identified a potential root cause for a recent issue and are actively working to resolve it. We appreciate your patience and will provide further updates as soon as possible.

We’ve identified a potential root cause for a recent issue and are actively working on a solution in order to resolve it. We appreciate your patience and will provide further updates as soon as possible.

We are continuing to work on a fix for this issue.

We’re happy to announce a hotfix is now available for the issues reported. Our team has worked hard to ensure your operations can continue smoothly. Please be aware, continued outages could be due to not updating to the version with the hotfix. To resolve these issues, we urge all customers to upgrade immediately. We appreciate your prompt action on this and thank you for your ongoing support.

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We are currently investigating some customer reports of delays and intermittent accessibility in sheets, reports, dashboards, workflows, and Admin Center. We will provide an update in 60 minutes.

We are continuing to investigate the issue. We will provide an update in 60 minutes.

[in progress] A fix has been implemented and all services are restored. We are continuing to monitor these features to ensure stability and performance.

[in progress] We are currently investigating some customer reports of dashboard unavailable, form submissions intermittently failing, users unable to save workflows and notifications not working as intended. We will provide an update in 60 minutes.

[in progress] We are currently investigating some reports of items becoming inaccessible following a workspace ownership transfer. Please avoid executing workspace ownership transfers until we implement a fix. We will provide an update in 60 minutes.

An issue has been identified that is affecting some Jamf Pro Premium Cloud customers hosted in the us-east-1 region. We are working to resolve and will provide next update in 45 minutes.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue that is affecting some Jamf Pro Premium Cloud customers hosted in the us-east-1 region. We will provide an update ASAP.

We are continuing to investigate this issue.

We have finished the investigation and the remediation of the issue. At this time we will continue to monitor the situation, thank you for everyone's patience and we apologize for any disruptions this might have caused.

This incident has been resolved.

We are currently investigating reports of some Dashboard widgets display issues. We will share an update within 60 minutes.

We have identified the issue and a fix is being implemented.

[in progress] We have implemented a fix and monitoring to ensure stability to the Dashboards service.