March 07, 10:11am
Collaboration & Communication
Smartsheet
Smartsheet Application
System Generated Emails
Conversations
Mobile App
Dashboards
Forms
Sharing
Mobile/API
Web Application
Mar-7, 10:11am
[closed]
We're investigating some impact to our service regarding Automated Workflows and Forms Submissions. We will provide an update within the next 60 minutes.
Mar-7, 10:57am
Delays have improved significantly with services returning to near normal levels. We're investigating for further impact. We will provide an update within the next 60 minutes.
Mar-7, 11:40am
A small number of customers experienced degraded performance for workflows and form submissions. There were no lasting customer impact beyond brief performance issues. We are monitoring the issue to ensure the issues are resolved.
Mar-7, 1:40pm
This incident has been resolved.
March 01, 6:20pm
Collaboration & Communication
Smartsheet
System Generated Emails
Mar-1, 6:20pm
[closed]
We are currently investigating some customer reports of delays in email notifications. We will provide an update in 60 minutes.
Mar-1, 7:21pm
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Mar-1, 9:26pm
This incident has been resolved.
February 28, 8:40am
Collaboration & Communication
Smartsheet
Smartsheet Application
Conversations
Mobile App
Dashboards
Forms
Sharing
Mobile/API
Web Application
Feb-28, 8:40am
[closed]
We are currently investigating some customer reports of customers unable to access Smartsheet. We will provide an update in 60 minutes.
Feb-28, 9:43am
We are continuing to investigate some customer reports of customers unable to access Smartsheet. We will provide an update in 60 minutes.
Feb-28, 10:43am
We are continuing to investigate some customer reports of being unable to access Smartsheet. We have teams actively engaged in troubleshooting and mitigation. We will provide an update in 30 minutes.
Feb-28, 11:13am
We are continuing to investigate some customer reports of being unable to access Smartsheet. We have teams actively engaged in troubleshooting and mitigation. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Feb-28, 11:45am
The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.
Feb-28, 12:25pm
The service is recovering and we will continue to monitor. Most services should be operating normally. Some workflows will be delayed over the next several hours during the recovery process. We will provide an update in 30 minutes.
Feb-28, 12:50pm
The service is recovering and we will continue to monitor. Most services should be operating normally. Some workflows will be delayed over the next several hours during the recovery process. We will provide an update in 30 minutes.
Feb-28, 1:12pm
The service has recovered and we are monitoring to ensure continued stability of the platform.
Feb-28, 3:16pm
This incident has been resolved.