November 24, 1:20am
Administrative & Applications WIDS
 
Nov-24, 1:20am
[closed]

The WIDS site is currently experiencing a service disruption.

Alert: Connection Timeout
Current Status: Down. 

Information Technology Services is aware of the issue and actively working to resolve. 

 
Nov-24, 2:39am

The WIDS site is accessible again.

Total downtime: 4690.577s

This incident is resolved. 

 
Nov-21, 12:41pm
[closed] Our 3rd Party Partner, Content Café (Baker & Taylor) is currently experiencing a systems outage. As a result, book jackets, Table of Contents and Full Text Reviews are currently unavailable in GOBI. We are monitoring the situation closely and as soon as Baker & Taylors systems are restored these data points will be available in GOBI. -The GOBI Team
 
Nov-21, 2:28pm
We continue to monitor this situation. Rush Shipping & GOBI BookZone are both currently unavailable in addition to book jackets, TOC and Full Text Reviews. We will continue to provide updates as they become available. - The GOBI Team
 
Nov-23, 12:13pm
We continue to support our 3rd Party partner as they work to restore their system. At this time full restoration is anticipated to take place early next week. Thank you for your continued support and patience. - The GOBI Team
 
Nov-28, 4:36pm
The issues related to Rush Shipping & GOBI BookZone, book jackets, TOC and Full Text Reviews are now resolved. If you continue to experience an issue please contact us. We apologize for the inconvenience. - The GOBI Team
Collaboration & Communication Smartsheet Smartsheet Application Web Application
 
Nov-15, 10:11am
[closed] On November 15, 2022 from approximately 7AM to 9:30AM PST, we received reports that some customers were sometimes unable to load certain sheets. We implemented a fix at around 9:30AM, which resolved the issue.
 
Nov-15, 10:11am
We are currently investigating customer reports of some sheets not loading consistently. We will provide an update in 60 minutes.
 
Nov-15, 11:36am
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
 
Nov-15, 12:23pm
This incident has been resolved.
November 15, 5:18am
Administrative & Applications MySWTC
 
Nov-15, 5:18am
[closed]

The MySWTC student portal is currently experiencing a service disruption and is inaccessible.

Alert: HTTP 500 - Internal Server Error
Current Status: Down. 

Information Technology Services is aware of the issue and actively working to resolve. 

 
Nov-15, 5:23am

The MySWTC student portal is accessible again.

Total downtime: 299.424s

This incident is resolved. 

Administrative & Applications SWTC Website
 
Nov-15, 3:05am
[closed]

The SWTC Website is currently experiencing a service disruption.

Alert: HTTP 500 - Internal Server Error
Current Status: Down. 

Information Technology Services is aware of the issue and actively working to resolve. 

 
Nov-15, 3:10am

The SWTC Website site is accessible again.

Total downtime: 295.326s

This incident is resolved. 

November 14, 2:03am
Administrative & Applications MySWTC
 
Nov-14, 2:03am
[closed]

The MySWTC student portal is currently experiencing a service disruption and is inaccessible.

Alert: Connection Timeout
Current Status: Down. 

Information Technology Services is aware of the issue and actively working to resolve. 

 
Nov-14, 2:11am

The SWTC Website site is accessible again.

Total downtime: 187.316s

This incident is resolved.