Jamf Pro - GCC High Device Compliance Issue

Incident

March 26, 10:52am

Jamf Pro - GCC High Device Compliance Issue

Status: closed

Start: March 26, 8:42am

End: March 26, 10:52am

Duration: 2 hours 9 minutes

Affected Components:

Networking & Systems Jamf (Apple Management)

Investigating

March 26, 8:42am

The Jamf Pro integration with GCC High Device Compliance is currently not working. New integrations and new registrations are not possible and device compliance state is not sent. We have identified the cause and we are currently working towards a resolution.

Identified

March 26, 8:44am

The issue has been identified and a fix is being implemented.

Identified

March 26, 9:20am

The GCC High Device Compliance for Jamf Pro - Standard and Premium is restored, we are continuing to work towards restoring service for Jamf Pro - Premium Cloud Plus.

Monitoring

March 26, 10:29am

A fix has been implemented and we are monitoring the results.

Resolved

March 26, 10:52am

This incident has been resolved.