We’ve fixed it! Due to an unexpected service incident, users of Turnitin Feedback Studio may have intermittently found that Similarity Reports were stuck processing, or experienced issues in downloading a copy of a Similarity Report and/or digital receipt. Users accessing the service via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: BST: August 7, 21:00 - August 9, 17:15 PDT: August 7, 13:00 - August 9, 09:15 AEST: August 8, 06:00 - August 10, 02:15 We regret any inconvenience this may have caused if you were impacted by today’s incident.

We’ve fixed it!  Due to an unexpected service incident, users of Turnitin and Turnitin UK may have experienced slowness when navigating the service, when logging in, uploading submissions, and accessing Similarity Reports. Users accessing these services via an integration may also have been affected. We are pleased to advise that service has been restored. The incident occurred between the following times: BST: June 18, 09:20 - June 18, 12:20 PDT: June 18, 01:20 - June 18, 04:20 AEST: June 18, 18:20 - June 18, 21:20 We regret any inconvenience this may have caused if you were impacted by today’s incident.

We’ve fixed it! Due to an unexpected service incident, you may have encountered delayed Similarity Report generation in Turnitin, Turnitin UK, iThenticate (V1 and V2), Crossref Similarity Check, Turnitin Similarity, Originality, and SimCheck. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: May 15, 05:51 - May 15, 08:25 BST: May 15, 13:51 - May 15, 16:25 AEST: May 15, 22:51 - May 16, 01:25 We regret any inconvenience this may have caused if you were impacted by today’s incident.

A fix has been implemented, and we are monitoring the results. There may be delays in report generation while we work through a backlog caused by the incident. This will impact users accessing Turnitin, Turnitin UK, iThenticate, Crossref, and via an integration. Turnitin Similarity, Originality, Simcheck in the Americas may also be affected.

We’ve run into some issues. Turnitin, Turnitin UK, iThenticate, Crossref, and users accessing Turnitin via an integration are continuing to experience an unexpected service incident. Users accessing Turnitin Similarity, Originality, and Simcheck in the Americas may also be affected. During this time, you may experience slowness in Similarity Report generation. We invite you to track the progress of this incident while we work to bring the service back to optimum health

A fix has been implemented, and we are monitoring the results. There may be delays in report generation while we work through a backlog caused by the incident. This is impacting our users accessing Turnitin, Turnitin UK, iThenticate, Crossref, and via an integration. Turnitin Similarity, Originality, and Simcheck in the Americas may also be affected. We invite you to track the progress of this incident while we work to bring the service back to optimum health.

Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and SimCheck may have found a delay in Similarity Report generation. We are pleased to inform that the service has been restored. The incident occurred between the following times: PDT: April 21, 22:20 PM - April 23, 11:45 BST: April 22, 06:20 - April 23, 19:45 AEST: April 22, 15:20 - April 24, 04:45 We regret any inconvenience this may have caused if you were impacted by the incident.

[in progress] We are continuing to work on a fix for this issue.