AI Tools Intermittent Connectivity

Incident
July 13, 2:05am

AI Tools Intermittent Connectivity

Status: closed
Start: July 12, 10:38pm
End: July 13, 2:05am
Duration: 3 hours 26 minutes
Affected Components:
Collaboration & Communication Smartsheet Smartsheet Application Conversations Mobile App Dashboards Forms Sharing Mobile/API Web Application
Investigating

July 12, 10:38pm

July 12, 10:38pm

We are currently investigating intermittent unavailability of AI features in Smartsheet. We will provide an update in 60 minutes.

Investigating

July 12, 11:38pm

July 12, 11:38pm

We are currently investigating intermittent unavailability of AI features in Smartsheet due to issues our supporting vendor is reporting at https://azure.status.microsoft/en-us/status. We will provide an update in 60 minutes.

Identified

July 13, 12:37am

July 13, 12:37am

We are currently investigating intermittent unavailability of AI features in Smartsheet due to issues our supporting vendor is reporting at https://azure.status.microsoft/en-us/status. We are seeing recovery for some services. We will provide an update in 60 minutes.

Monitoring

July 13, 1:38am

July 13, 1:38am

We are seeing recovery for our AI services and are continuing to monitor.

Resolved

July 13, 2:05am

July 13, 2:05am

This incident has been resolved.