Degraded attachment performance
Incident
March 22, 12:00pm
Degraded attachment performance
Status: in progress
Start:
March 22, 11:04am
Affected Components:
Collaboration & Communication
Smartsheet
Documents
Document Builder
Proofing Panel and Requests
Uploading and Downloading Attachments
Investigating
March 22, 11:04am
March 22, 11:04am
We are currently investigating some customer reports of issues accessing and opening attachments. We will provide an update in 60 minutes.
Identified
March 22, 11:40am
March 22, 11:40am
The issue has been identified and a fix is being implemented.
Monitoring
March 22, 12:00pm
March 22, 12:00pm
A fix has been implemented and we are monitoring the results.