Jamf Pro Major Outage
Jamf Pro Major Outage
September 05, 12:49pm
September 05, 12:49pm
An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
September 05, 1:13pm
September 05, 1:13pm
An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
September 05, 1:59pm
September 05, 1:59pm
We continue working on the issue, and most instances have been resolved. We will provide an update in 30 minutes.
September 05, 2:35pm
September 05, 2:35pm
We are continuing to implement the fix. We will provide an update in 45 minutes.
September 05, 3:22pm
September 05, 3:22pm
We are continuing to work through the issue. We are making progress we greatly apologize for any inconvenience this might have caused.
September 05, 3:30pm
September 05, 3:30pm
We are continuing to work on a fix for this issue.
September 05, 3:36pm
September 05, 3:36pm
- Premium instances were unaffected during this outage, and were incorrectly identified as a part of this outage. Apologize for the confusion. - EUW2(London) back online - Remaining instances are coming online slowly with partial customer outages(<500) impacted currently spread over 5 regions, USE1, EUC1, USW2, APNE1, APSE2
September 05, 3:37pm
September 05, 3:37pm
A fix has been implemented and we are monitoring the results.
September 05, 4:43pm
September 05, 4:43pm
A one-time investigative query was run today against all database servers, the query was vetted for impact although some larger datasets weren't accounted for. This resulted in a large number of instances experiencing a service outage. We are truly sorry for the disruption this has caused.