Investigating reports of customers unable to access Smartsheet.
Investigating reports of customers unable to access Smartsheet.
February 28, 8:40am
February 28, 8:40am
We are currently investigating some customer reports of customers unable to access Smartsheet. We will provide an update in 60 minutes.
February 28, 9:43am
February 28, 9:43am
We are continuing to investigate some customer reports of customers unable to access Smartsheet. We will provide an update in 60 minutes.
February 28, 10:43am
February 28, 10:43am
We are continuing to investigate some customer reports of being unable to access Smartsheet. We have teams actively engaged in troubleshooting and mitigation. We will provide an update in 30 minutes.
February 28, 11:13am
February 28, 11:13am
We are continuing to investigate some customer reports of being unable to access Smartsheet. We have teams actively engaged in troubleshooting and mitigation. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
February 28, 11:45am
February 28, 11:45am
The service is recovering and we will continue to monitor. We will provide an update in 30 minutes.
February 28, 12:25pm
February 28, 12:25pm
The service is recovering and we will continue to monitor. Most services should be operating normally. Some workflows will be delayed over the next several hours during the recovery process. We will provide an update in 30 minutes.
February 28, 12:50pm
February 28, 12:50pm
The service is recovering and we will continue to monitor. Most services should be operating normally. Some workflows will be delayed over the next several hours during the recovery process. We will provide an update in 30 minutes.
February 28, 1:12pm
February 28, 1:12pm
The service has recovered and we are monitoring to ensure continued stability of the platform.
February 28, 3:16pm
February 28, 3:16pm
This incident has been resolved.