Some customers unable to login
Incident
January 11, 6:47pm
Some customers unable to login
Status: closed
Start:
January 11, 4:44pm
End:
January 11, 6:47pm
Duration: 2 hours 2 minutes
Affected Components:
Collaboration & Communication
Smartsheet
Authentication and Sign In
Sign in via Apple ID
Sign in via Microsoft Azure AD
Smartsheet Login
Sign in via Google
Investigating
January 11, 4:44pm
January 11, 4:44pm
We are currently investigating reports of some customers unable to login to Smartsheet. We will provide an update in 60 minutes.
Monitoring
January 11, 4:51pm
January 11, 4:51pm
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Resolved
January 11, 6:47pm
January 11, 6:47pm
This incident has been resolved.