
Document Builder Unavailable
Incident
April 02, 12:26am

Document Builder Unavailable
Status: closed
Start:
April 01, 7:27pm
End:
April 02, 12:26am
Duration: 4 hours 58 minutes
Affected Components:
Collaboration & Communication
Smartsheet
Documents
Document Builder
Proofing Panel and Requests
Uploading and Downloading Attachments
Update
April 01, 7:27pm
April 01, 7:27pm
Our team has identified the cause of the "503 Service Temporarily Unavailable" error currently displayed in the Smartsheet Document Builder and is attempting to resolve it. We will provide additional updates as they become available.
Update
April 01, 10:26pm
April 01, 10:26pm
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Resolved
April 02, 12:26am
April 02, 12:26am
This incident has been resolved.